L’INCONNU Amsterdam
L’INCONNU / STEWARDSHIPTARGET STANDARD · OCTOBER 2026

Longevity

Replacement should not be the first answer to age. Longevity begins before the object leaves the drawing table.

01

Design for continued use

Before a permanent product is approved, the House should ask how it will age, what commonly fails, whether important parts can be serviced and what information a future repairer will need.

02

2030 repair-path target

By 2030, every permanent product category should have a documented care or repair path. This does not mean every object can be restored indefinitely; it means the House should understand the route before asking a client to replace the object.

03

Care information

Care guidance should be specific to the real material and construction, written to extend useful life without making unrealistic promises. “Professional cleaning only” is not a complete care strategy if the House can provide better information.

04

Repair record

Repairs should create knowledge. Recurring failures, replaced parts, material ageing and successful interventions should feed back into design and supplier decisions.

Reserved for an actual care or repair intervention once products are in use.
05

Parts and service

Where construction permits it, the House should plan access to critical replacement components for a meaningful period. The appropriate period depends on the product category and should be stated only after real engineering and supplier commitments exist.

06

No invented warranty

This standard is not a warranty and does not create a current after-sales service that does not yet exist. Commercial warranty, statutory consumer rights and service conditions will be published with real products and markets.